Shipping policy

Shipping Policy

Order processing

Takka Studio produces items in small batches, and many products are made to order. Orders are normally prepared within 3–5 business days and are dispatched from our production location in mainland China. Business days exclude weekends and public holidays.

Personalized orders enter production using the details submitted at checkout. Please review all personalization information carefully before ordering. If you notice an error, contact takkaoffical@gmail.com as soon as possible. Changes cannot be guaranteed after production has started.

Shipping estimates

Estimated delivery within the United States is generally 7–15 business days after the order has been prepared and handed to the carrier. Delivery dates are estimates, not guarantees. Carrier delays, severe weather, peak-season demand, address issues, and other circumstances outside our control may affect delivery.

Shipping charges

Available shipping methods and any applicable charges are shown at checkout before payment. The final shipping charge, including any free-shipping threshold or expedited option, is displayed at checkout before payment.

Order tracking

When tracking is available, tracking information will be sent to the email address provided at checkout after the order ships. Tracking updates may take additional time to appear in the carrier’s system.

Address accuracy

Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if an address needs correction. We cannot guarantee changes after an order has entered fulfillment and are not responsible for delays or losses caused by an incorrect or incomplete address supplied by the customer.

Lost, delayed, or damaged packages

If tracking shows unusual delay, loss, or damage, contact takkaoffical@gmail.com with your order number. We will review the carrier information and help determine the appropriate next step. If a package is marked delivered but cannot be located, please first check the delivery area, household members, neighbors, and the carrier.

International orders

International availability, shipping charges, and estimated delivery are displayed at checkout. Customers are responsible for any customs duties, import taxes, brokerage fees, or other destination charges unless checkout states otherwise. Customs processing may cause additional delays.

Contact

Questions about shipping may be sent to takkaoffical@gmail.com.