Refund policy
Return and Refund Policy
Store operator
Takka Studio LLC operates this store. Products are made and shipped from China. Typical production time is 1–3 business days.
Return and Refund Policy
Non-personalized items
You may request a return within 14 days after delivery. Items must be unused and in original condition. Contact takkaoffical@gmail.com before sending anything back.
Personalized items
Personalized and made-to-order items cannot be returned or exchanged because they are produced from your submitted details. Please double-check spelling, colors, and options before ordering.
Personalized items may only be eligible for a replacement or refund if they arrive damaged, defective, or different from the approved order details.
Damaged or incorrect items
If an item arrives damaged, defective, or different from your order, contact us with your order number and clear photos so we can review the issue.
Return shipping
Return requests must be submitted within 14 calendar days after delivery.Do not send an item back before receiving return instructions.
Cancellations
Contact us as soon as possible to request cancellation. Cancellations cannot be guaranteed after production begins.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. After approval, refunds are issued to the original payment method. Bank processing times may vary.
Contact
Questions may be sent to takkaoffical@gmail.com.